Privacy Policy for The Metaphysical Standard

1. Overview

This Privacy Policy applies to The Metaphysical Standard website and the forms, practitioner features, account areas, educational resources, events and related services made available through it.

By using the website, you acknowledge the practices described in this policy. When a separate notice appears at the point where information is collected, that notice also applies.

2. Information We Collect

Information You Provide

• Name, email address, telephone number and contact details.
• Messages, support requests, reports and contact-form submissions.
• Account credentials and profile preferences.
• Practitioner applications, biographies, credentials, photographs, service information and business details.
• Event, class, membership or subscription information.
• Information submitted through worksheets, uploads or profile forms.
• Payment-related details processed by third-party payment providers.

Information Collected Automatically

• Internet Protocol address, browser type, device type and operating system.
• Pages viewed, referral pages, approximate location and interaction data.
• Cookie identifiers, session information and website diagnostic data.
• Security logs used to detect abuse, errors and unauthorized activity.

Information from Other Sources

We may receive information from payment processors, booking systems, membership tools, email providers, analytics services, social platforms or other services that you choose to use in connection with the website.

3. How We Use Information

• Operate, maintain and improve the website.
• Respond to questions, support requests and reports.
• Review practitioner applications and administer memberships.
• Create, update and display approved public practitioner profiles.
• Provide account, event, class and resource functionality.
• Process or facilitate payments through service providers.
• Send administrative notices, confirmations and requested communications.
• Protect the website, users and community from fraud, misuse and security threats.
• Comply with legal obligations and enforce website policies.
• Analyze website performance and understand how features are used.

We may also use information for another purpose disclosed when the information is collected or with your permission.

4. How Information Is Shared

We may disclose information in the following circumstances:

• Service providers: Hosting, security, form, email, analytics, payment, membership and technical providers that help operate the website.
• Practitioner and booking services: When you choose to contact or book with a practitioner or third-party platform.
• Public profiles: Information approved for publication in a practitioner, teacher, presenter or event profile.
• Legal and safety reasons: When reasonably necessary to comply with law, respond to legal process, protect rights or address safety and security concerns.
• Business changes: In connection with a merger, financing, acquisition, reorganization or transfer of website operations.
• With permission: When you direct or authorize the disclosure.

We do not sell personal information for money. Website technologies used for analytics or advertising, if activated, may be treated as “sharing” or similar activity under certain privacy laws. Applicable opt-out tools and notices should be provided when required.

5. Cookies, Analytics and Similar Technologies

The website may use cookies, pixels, local storage and similar technologies to remember preferences, maintain sessions, improve security, measure performance and understand website use.

You may control many cookies through your browser. Blocking some technologies may affect login, forms, preferences or other website functions.

6. Payments, Memberships and Booking

Payments may be handled by third-party payment processors, membership platforms or booking services. The Metaphysical Standard generally does not receive complete payment-card numbers from these providers.

When you leave the website to book with an independent practitioner or outside platform, that provider’s terms and privacy policy govern the information submitted there.

7. Practitioner Applications and Public Profiles

Practitioner applicants may submit professional and personal information for review. Information marked or approved for public display may appear in the practitioner directory, profile pages, event listings or promotional features.

Applicants and practitioners should not submit private client information, confidential case histories or personal details about another person without a lawful basis and appropriate permission.

Public profile information may be copied, indexed or cached by search engines and third parties. Removal from the website may not immediately remove copies controlled by others.

8. Data Retention and Security

Information is retained for as long as reasonably necessary for the purposes described in this policy, including account administration, support, legal compliance, dispute resolution, security and recordkeeping.

Reasonable administrative, technical and organizational safeguards are used to protect information. However, no website, transmission method or storage system can be guaranteed completely secure.

When information is no longer reasonably needed, it may be deleted, anonymized or retained where required or permitted by law.

9. Privacy Choices and Rights

Depending on your location and applicable law, you may have the right to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Object to or restrict certain processing.
• Withdraw consent where processing is based on consent.
• Opt out of certain sharing, targeted advertising or marketing communications.
• Receive a portable copy of certain information.
• Appeal a decision regarding a privacy request, where applicable.

Requests may be submitted through the Contact page. We may need to verify your identity and may deny or limit a request where permitted by law. Authorized-agent requests may require proof of authority.

You may unsubscribe from promotional email using the link in the message. Administrative and account-related communications may still be sent.

10. Children’s Privacy

The website is not directed to children under 13, and we do not knowingly collect personal information online from children under 13 without legally required authorization.

If you believe a child has submitted personal information, contact us so the matter can be reviewed and appropriate action taken. Classes or events intended for minors should use separate notices, permission procedures and safeguards when applicable.

11. International Visitors

Website information may be processed and stored in the United States or other countries where service providers operate. Privacy laws in those locations may differ from the laws in your location.

When required, additional notices, contractual safeguards or consent mechanisms may be used for international data transfers.

12. Changes to This Privacy Policy

This policy may be updated to reflect changes in the website, service providers, legal requirements or information practices. The revised version will display an updated effective date.

Material changes may also be communicated through the website, account notices or email when appropriate.

13. Contact Us

To ask a privacy question, exercise an applicable privacy right or report a concern about personal information, use the website’s Contact page and select the closest inquiry category.

Include your name, the email address connected to your account or submission, the nature of your request and enough information to identify the relevant record.